Contact Us | Proserpine Nursing Home

Address: 42 Anzac Road, Proserpine Qld 4800

Postal: PO Box 764, Proserpine Qld 4800

Phone: (07) 4945 2666

Email: admin@pnhome.com.au

ABN: 26 150 144 841

Feedback & Complaints Form

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Please refer to our Privacy Policy.

At Proserpine Nursing Home, we are committed to continually improving our systems and the delivery of care we provide to our residents. Your feedback is very important to us as it helps us to monitor and improve the way we do things. We value the sensitive nature of the information you provide and understand the importance of responding to you in a timely manner. Should your feedback be in relation to Management you may address this to the Secretary of the board.

If you do not feel comfortable raising a complaint directly with us or continue to be dissatisfied after raising your concern with us, assistance is available:

1. National Aged Care Advocacy - A free and confidential service promoting the rights of aged care recipients. Phone 1800 700 600

2. Aged Care Complaints Commissioner - A free and confidential service for anyone to raise a complaint about Australian Government subsidised aged care. Phone 1800 550 552

To provide feedback or make a complaint please use this form.

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